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Motor · Not-at-fault

Not-at-fault, rideshare & taxi accident claims

If someone else caused your car accident, you shouldn't be left out of pocket. We help not-at-fault drivers — including rideshare and taxi drivers — recover repairs, a replacement car and lost income, often at no cost to you where the other driver's insurer pays.

Part of our Personal injury & compensation practice.

How we help

What we help with

The process

How it works

Confirm you're not at fault

We assess the accident and the other driver's liability — if it wasn't your fault, the costs are theirs, not yours.

Recover your costs

We pursue the at-fault driver's insurer for repairs, a like-for-like replacement car, your excess and lost earnings.

Chase the hard cases

Uninsured or hit-and-run? There are still avenues — we'll tell you what's realistic.

Good to know

Common questions

It wasn't my fault — do I have to pay anything?

Generally not. Where another driver caused the accident, their insurer should cover your repairs, a replacement vehicle and other losses. We can run this at no cost to you in many cases.

Can I get a replacement car while mine is repaired?

Often yes — a like-for-like replacement, recovered from the at-fault driver's insurer. This matters most for rideshare and taxi drivers who need to keep earning.

I drive for a rideshare service or taxi — can I claim lost income?

Potentially yes — if you couldn't work because of a not-at-fault accident, your lost earnings may be recoverable. Keep your records and talk to us.

The other driver was uninsured — now what?

It's harder, but not always hopeless. We'll explain the options for uninsured and hit-and-run accidents.

Related

Talk to a lawyer

Book a consultation or take the free claim check — we'll tell you where you stand and what to do next.

Prefer we call you?

Request a call back

Leave your name and number and what it's about — a lawyer will call you back. No cost, no obligation.